SaaS and on premises CRM provider Commerce Corp. has joined with partner channel-focused business development agency Phoenix Fire Inc. to help grow its global channel network, which includes ERP resellers.
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Commerce offers a variety of tools including sales tracking, contact management capabilities, data analysis, and social networking functions. Commence’s CRM offerings are available on-site, over the Internet, and via third-party hosting. The company also maintains a team of engineers and customer service representatives who provide support services.
“Relaunching our channel program will allow Commence to have a larger footprint with local resources that can sell our product and assist customers with implementation, training and customization,” said Commerce president and chief executive Larry Caretsky. “We are excited to work with Phoenix Fire; the company’s proven expertise in building partner ecosystems will help Commence quickly expand our sales and marketing channels with business partners best positioned to meet the rapidly increasing demand for SaaS CRM by SMBs.”