Software publishers are making life easier for tax preparers with industry niches.
Like what you see? Click here to sign up for Accounting Today's daily newsletter to get the latest news and behind the scenes commentary you won't find anywhere else.
By Richard McCausland
William Cook Jr., CPA, no longer has to make those long, long drives to the airport to deliver a bundle of tax returns--including a good number for the El Dorado, Ark.-based firm's oil and gas clients--for data inputting and processing at a center in Texas. Nor does he have to phone or fax in corrections to those complex filings, then drive out again to the airport to pick them up.
Life has gotten a lot easier for Cook, now managing partner of William P. Cook & Associates, since those days back in 1981. For one thing, CCH's ProSystem fx Tax is as near as the closest desktop PC. Every bit as valuable to his firm is the fact that ProSystem fx Tax includes calculations and forms to address specialized requirements within the oil and gas sector, a specialty niche for the practice.
Getting the Right Data to the Right People|
It's not just tax software developers that are scouting for vertical marketing opportunities. At least one aggregator of corporate financial data, Concord, Mass.-based OneSource Information Services, is leveraging its flagship AppLink Pro to provide customized solutions targeted to industry sectors such as financial services, legal, and insurance.
The newly-launched OneSource Underwriter's Worksheet is a customizable tool that can extract detailed financial, executive, and industry data from the vendor's "information warehouse," enabling insurers to perform more thorough interim reviews of existing accounts and to evaluate new applicants quickly and accurately. AppLink Pro allows access to financial data for more than 1.7 million companies worldwide.
The OneSource Anti-Money Laundering tool is designed to allow legal and financial service companies to quickly identify the risk level of a potential client. It allows the user to review pertinent financial filings, scrutinize the prospect's corporate structure, and ensure there are audit safeguards in place to prevent money laundering.
Finally, the OneSource Synergy Solution for Sales and Marketing allows the user to integrate financial data extracted via the AppLink Pro into their own customer relationship management system or customer-facing portal. This makes it easier for the user--the sales and marketing departments within an organization, or its external media relations partner--to amass corporate profiles of potential customers, formulate competitive analyses, and shape targeted marketing campaigns.
Cook praises the module for its efficiency, ease of use, and the ability to thoroughly track each oil well's production history. Not having it "would mean a great deal more time required for inputting data and record-keeping and maintenance," says Cook. "And that would mean a lot more intensive work for our office staff."
Providers of tax compliance software recognize that they need to do a better job of accommodating their customers' niche specializations.
Within the UltraTax user base, "there are many firms that offer specialty services," such as oil and gas, not-for-profit, real estate, professional services, retail, and food and beverage, says Arthur Ruzzano, marketing director for Dexter, Mich.-based Creative Solutions. CPAs serving these clients "typically have established their specialty niche by using other CSI accounting and auditing products for financial reporting, fund accounting, and the like," he explains. Of course, all of these products integrate with UltraTax for final compliance preparation.
UltraTax itself contains, "at no extra charge," a built-in Data Mining module that interrogates virtually any aspect of client data and produces reports specifically identifying potentially affected clients, like those within an industry segment that use a particular IRS form. "In reaction to changes imposed by [the Jobs and Growth Tax Relief Reconciliation Act of 2003], we delivered specially packaged searches to our users to enable them to pinpoint segments of their client base," notes Ruzzano.
Furthermore, accountants are able to hone their specialization skills by accessing the tax research tools available through CSI's sister company, RIA. For instance, Tax Alerts can function as an information filter, sorting through news about recent tax changes and displaying those that would be of particular interest to the practice's niche clients. The tool indicates which forms may be affected by a new or potential change, provide links to related materials in the Web-based Checkpoint tax research library, and recommend actions to address the issue.
For subscribers to RIA's GoSystem Tax Remote Server or InSource Express RS compliance services, reports are created showing a list of filed returns that are potentially affected by the tax development.
Meanwhile, RIA's InSource operation, which targets corporate accounting departments, will begin rolling out a planned series of industry-specific sales and use tax packages in June. First out the door is a Food and Beverage Returns bundle. "Most of these taxes are applied at the local level," notes InSource product manager Bob Irving. The initial states to be covered include Illinois (17 forms), North Carolina (six), South Carolina (24), and Virginia (38).
RIA/InSource is responding to customer demand, according to Irving. It's not unusual to hear clients say, "These [sales and use forms] are not in your regular package. We'd like to see you add them." The company is already looking at adding other vertical packages; telecoms and auto leasing are two candidates. "Our [InSource] software is becoming more sophisticated," notes Irving. "We're adding a level of complexity to handle these niches."
Going Grocery Shopping
Citing a "pretty big" installed base of oil and gas companies that use ProSystem fx Tax, Riverwoods, Ill.-based CCH has already seen fit to offer a module targeted to that industry. The company plans to step up its vertical initiatives, according to ProSystem fx marketing manager Jerry Connor.
Going by the Book|
Besides its industry-specific software and online tax research, CCH has developed a print library of resources for tax professionals who have developed niche specialty areas. A sampling of volumes includes:
* Agribusiness Accounting and Taxation (2nd edition)--This newly-revised reference is designed for farmers, ranchers, and other agribusiness owners and managers, and the accountants, lawyers, and bankers who serve them.
Features include a Taxability Matrix for identifying specific food items that are subject to sales or use taxes in every jurisdiction. There's also granular coverage of food products, designed to clarify taxability decisions relating to multiple varieties of similar items.
This database tool covers more than 50 "main categories," from general merchandise and snack foods to alcoholic beverages and non-prescription medications. Each of these categories may contain anywhere from 1 to 16 sub-categories, with their own specific exemption/taxability rules and corresponding rates.
Similar vertical databases are under development to address the tax needs of additional industries. "Some of our strengths are in these very specialized areas," such as utilities and communications, comments Connor. In some cases, "they're very small verticals, but there are very large companies in them." CCH is currently developing the necessary calculator engines. "We'll be integrating all that within our ProSystem infrastructure," notes Connor.
CCH also provides a Tax Tracker News service as part of its Tax Research Network, to make it easier for financial professionals to stay informed about new developments related to their vertical practice niches. A firm can target specific industry news by using custom search terms--for example, "auto dealerships" or "hotels."
Searches are run every day, and are automatically available via the My CCH tab in Tax Research Network. Search results also can be delivered via email every morning. "This is how a lot of our customers keep up with their specialties," says Connor.
For pretty much every industry sector, keeping on top of new and changing tax rates is an ongoing challenge. According to a report from Berwyn, Pa.-based Vertex, U.S. municipalities last year raised 412 rates and created 476 new sales and use taxes, while lowering 66 rates.
Tax Preparation Software Vendors|
Register now for FREE site access and more