Free Site Registration


In search of lost time

Five ways CPAs can increase their billable hours - and their profitability

Print
Email
Reprints
10/11/2010

By Brett Owens

(Page 1 of 2)

The numbers tell the story and it all boils down to time management. If you bill for your time directly or on an hourly basis, diligent timekeeping is something you must do in order to get paid for all of the work you perform for clients. If you bill on a fixed-fee basis, accurate time records help determine how profitable specific clients and projects really are - and if they're unprofitable, time records help us realize the viability of a client for the long term.

How can you increase your billings while working the same amount - or less?

1. Make accurate timekeeping a top priority. You must have an accurate account of how you spend your time. Without it, you may lose significant pieces of legitimate billable time. In other words, you performed the work, but were unable to bill because you lost track of it.

Advertisement

In fixed-fee engagements, accurate time tracking will allow you to gauge the profitability of a given project, client or both. Given the number of hours that you put into a project or client, was the engagement worthwhile? Should you quote a higher price next time? Should you ditch a money-losing client? A solid handle on your time will make answering these questions much easier.

2. Reconcile your time daily. My company, Chrometa, recently surveyed more than 500 billing service professionals - a group that included many CPAs - about their billing and time-tracking habits. Respondents that billed hourly estimated that they were capturing only 67 percent of their legitimate billable time - so they are working three hours for every two that they are able to bill! This means that a firm with $200,000 in gross billings could be losing as much as a $100,000 a year for work that they performed, but never billed.

How often do these folks reconcile their time? Quite infrequently, they admitted. Over half of all respondents said that they usually didn't reconcile their time more than once a week - with some reconciling only monthly and some not at all.

On average, respondents spent over two hours each week on this reconciliation, searching through sent e-mails, calendar entries, notes and other items to build a seat-of-the-pants, somewhat-inaccurate "forensic analysis" to reconstruct their time.

As you would expect, respondents who reconciled their days more accurately and more frequently were able to account for all their time.

3. Record your time concurrently. Do you remember what you worked on yesterday morning? How about Tuesday of last week?

After the fact, it's very difficult to recall exactly what work you performed. We're all busy throughout the work day amidst a barrage of interruptions - the phone rings, an e-mail hits your inbox: You know the drill. It's getting harder and harder to focus.

The longer you go without recording your time, the more difficult it is to recall how you spent it. The optimal time to record your time is to do it as you are working on something. Granted, due to the ever-increasing urge to multitask, this is easier said than done, but you'll make your life a lot easier if you can jot down notes or time entries as you work.

0 Comments

Be the first to comment on this post using the section below.

Add Your Comments...

Already Registered?

If you have already registered to Accounting Today, please use the form below to login. When completed you will immeditely be directed to post a comment.

 

Advertisement
Advertisement

What's New at Grant Thornton

May 14, 2012

CEO Stephen Chipman talks about his firm's new brand focus on growth, and its recent M&A activity.

Advertisement

SLIDE SHOW

Top 10 Payroll Mistakes Companies Make

May 14, 2012

Keeping your clients from running afoul of IRS rules around payroll taxes will help them avoid stiff penalties.

10 Years of the Top 100 Firms

May 6, 2012

Tracking trends at the biggest firms in the U.S.

Best Accounting Firm Taglines

April 27, 2012

Our favorite slogans from around the profession.

Favorite Busy Season Activities

April 10, 2012

LinkedIn Accounting members share the best methods to bust stress and boost morale.

The Best Places to Be an Accountant 2012

March 27, 2012

From our 2012 Regional Leaders list, we rank the best parts of the country to operate an accounting firm.

More Wacky Tax Deductions

March 26, 2012

LinkedIn members point out some weird tax deductions their clients have suggested.

7 Tax-Free Benefits for Employees

April 15, 2012

Employee rewards Uncle Sam can't touch.

Advertisement
Advertisement
Advertisement