One of the first rules in retaining younger employees? Give them a job description.
It may seem obvious, but many firms, especially those with a small staff, have employees who wear many hats. This can cause confusion for those who are new and learning – not to mention make someone feel unimportant if they don't have a specific position to call their own.
Consider creating job descriptions for everyone—from interns to partners—so each person has a designated role within the organization. Don't know where to begin? Check out the Human
Center on the American Institute of CPAs Private Companies Practice Section Web site. Firms who become members of the site (the fee is $35 per CPA, not to exceed $700) have access to documents of job descriptions that can be used as is or modified to your particular firm.
It doesn't take much to make sure your staff is busy and happy. A job description is one way to keep them in their seats.