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Talking 'Bout Their Generations

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March 1, 2009

What should companies do when they have three generations of workers who just don't understand each other? How about creating a program for members of each generation to explain to the others why they think and act the way they do?That's what L'Oreal Canada did a few years ago when the company realized its employees were literally divided into one-third Boomers, one-third Generation X and one-third Generation Y. And while the older workers would sit silently through meetings, not wanting to "ruffle feathers," Gen Y would speak up candidly without worrying about rocking the boat.

The company has brought the program to 500 employees so far in hopes that each generation will learn to understand and appreciate the values of the other ones.

Read the full story here.

Comments (1)
In CPA firms, we are actually dealing with the 4 generations in the workplace. The oldest Boomers were born in 1946 and we find quite a few CPA firm partners older than 62 or 63.

Generational understanding is one of the keys to firm succession and many firms are realizing that it's not all one-sided. Sure, the older generation needs to understand the youngest. But it is just as important for the Millennials to know why those Baby Boomer partners do what they do.

I believe that the Boomers and Veterans haven't even figured out Gen-X yet and now they are faced with another very different generation of worker.
Posted by Rita K | Tuesday, March 03 2009 at 11:02AM ET
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