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Thursday, November 18, 2010

1:50 PM - 2:40 PM
Track: Practice Management View Track

MANAGING DIFFICULT CONVERSATIONS SUCCESSFULLY (1 CPE)

Michelle Baca Consultant, CONVERGENCECOACHING, LLC

  • Well-managed conflict can promote change and create opportunities at your firm
  • Understanding the underlying causes of conflict and how to identify your current conflict management style
  • Eight-step methodology for handling conflict situations more strategically and with more success…

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