Venue

Hilton Orlando
6001 Destination Parkway
Orlando, FL 32819
Tel: 1-407-313-4300


Sponsorship & Exhibit Opportunities

To find out how to customize a sponsorship/exhibit package which is most appropriate for your institution, please contact Jack Lynch at (212) 803-8803


Thursday, October 27, 2011

8:05 AM - 9:00 AM
Track: Technology View Track

THE FIRM OF THE FUTURE

Tom Miller VP, Channel Management, SAGE

 

We are moving from a product and services led economy to an experiential and knowledge-based economy. In this new economy customers are in the center of the entire process. Tom Miller, Sage’s  vp of channel management at Sage, will share with you why the customer experience is a critical element of technology selection and what SMBs are looking for from a technology and business management perspective today.

 

• Discuss why the customer experience matters

• Describe what SMBs are looking for today

• Learn how you can position your firm as a knowledge provider and not a service provider

 

 

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