H&R Block president and CEO Bill Cobb said at the company's annual investor conference that the tax prep giant will grow its international presence and create more year-round relationships with clients, among other moves.
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Cobb said that the company plans to grow “the already successful international footprint” in Australia and Canada and expand in Brazil and India, and create a year-round and anytime/anywhere relationship with clients.
“While we want to continue that legacy of looking at our clients' lives through the tax lens, we see opportunities to provide additional help to those clients outside of tax prep on a year-round basis,” Cobb said.
Jason Houseworth, president of U.S. tax services, added that Block was coming off a record 25.6 million total clients served worldwide (22.3 million in the U.S.) in fiscal 2012. Block is also looking to grow from 2.9 million Emerald Cards issued and $9.5 billion loaded to cards last year.