Willy Fox is senior director of product management, Financial Services, Pegasystems. In this role, he evangelizes business process management technology as a differentiator for financial institutions and delivers assets and supporting best practices for BPM adoption and application to solve some of the industry's most pressing issues. He works in areas such as customer delivery channels and relationships, payment operations, lending operations and risk and compliance operations. He may be reached at email@example.com.
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