New York (Nov. 27, 2002) -- More than half of a representative sampling of minority business owners are using the latest technology to help run their operations, but many others avoid it for fear of de-personalizing their services, a study has found.
The study, funded by Merrill Lynch and conducted by the Community Development Technologies Center, found that many small business owners -- particularly retailers -- avoid new technologies because they are not familiar with it and think it might interfere with the personal service they provide to customers.
Register or login for access to this item and much more
All Accounting Today content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access