
While accounting firms have been growing, the seasonal and inconsistent nature of their workflow creates planning challenges that directly impact profitability. To thoughtfully address these workflow imbalances, organizations need a flexible and scalable workforce model.
To better understand accounting firms' workflow and workforce challenges, Accounting Today – in partnership with Makosi – surveyed industry professionals across more than 120 firms familiar with these issues. The research examines how different workforce models perform under seasonal demand pressures and why the 60/20/20 model is emerging as a leading approach to balancing capacity, profitability, and growth.
The highlights of these findings are analyzed in this insightful and timely report, including:
- How seasonal fluctuations impact operations
- The benefits and drawbacks of various workforce models
- How flexible workforce models drive profitability
- The operating model leading to the best outcomes
Download the report for a deeper look at how leading accounting firms are using an integrated 60/20/20 workforce model to improve profitability, scalability, and utilization.
