Report

60/20/20 operating models are leading the industry

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While accounting firms have been growing, the seasonal and inconsistent nature of their workflow creates planning challenges that directly impact profitability. To thoughtfully address these workflow imbalances, organizations need a flexible and scalable workforce model.

To better understand accounting firms' workflow and workforce challenges, Accounting Today – in partnership with Makosi – surveyed industry professionals across more than 120 firms familiar with these issues. The research examines how different workforce models perform under seasonal demand pressures and why the 60/20/20 model is emerging as a leading approach to balancing capacity, profitability, and growth.

The highlights of these findings are analyzed in this insightful and timely report, including:

  • How seasonal fluctuations impact operations
  • The benefits and drawbacks of various workforce models
  • How flexible workforce models drive profitability
  • The operating model leading to the best outcomes

Download the report for a deeper look at how leading accounting firms are using an integrated 60/20/20 workforce model to improve profitability, scalability, and utilization.