Arvind D. Shah

Arvind D. Shah, managing principal of Performance Development Corporation, is an international speaker and authority. Shah has more than 20 years of experience assisting and leading efforts in e-business strategy, planning change management, business reengineering, customer relationship management, information strategy planning, enterprise architecture, data administration, data warehousing and project management for major corporations worldwide. He developed PDC�s approach to blending business reengineering, total quality management and information engineering. You can contact him at