Having an inexperienced staff person correct a small error has great value in their training.

When a practice is acquired, three major attributes make a difference in client retention.

Some practices are sold in their entirety, some piecemeal, some are merged, some abandoned and some are "stolen."

Usually when a practice is sold, the seller sticks around long enough to introduce the buyer to the clients and assures the client they will be available if any problems develop or to field calls when necessary.

At some point everyone has some time pressure, some much more than others, but time pressure is a reality.

What will happen to your practice if you die prematurely? What happens if you suddenly become disabled?

There are some solos with pretty large practices and those are more difficult to sell since finding the right type of buyer is harder.

There will be fewer future buyers of practices, leaving the next generation of solos who want to retire perhaps unable to find a suitable buyer.

Some very important work is often given to an entry-level person instead of a much more experienced accountant.

Having a goal of added services for 5% of tax clients generates revenue and in some cases provides a life-altering benefit.