The type of work and how it is done certainly have changed, but not the expectations for performance and how it’s evaluated.

How things look is important and can create interest, excitement, buy-in or acceptance.

Staff need to develop and grow if firms are going to develop and grow.

Employees who work outside regular hours on their own business can bring valuable experience to a firm.

Clients who demand a lot of time with constant calls about proposed transactions may need a special way to handle the billing for them.

Many of our clients pay us for the deliverables they must have, but they retain us because of the unspecified extras we give to them.

For a practice to be elevated into a business, it needs someone at the helm to steer that ship.

Even with no desire to sell or end the business, planning can present a way the owner could exit on their own terms.

Having a plan can help direct you toward the future you want, rather than leaving it to chance.

Expectations are usually bright and cheery. Results are the blunt reality.