John Kostoulas is a Gartner research director focused on human capital management technologies and processes. As part of Gartner's Technology and Service Provider (T&SP) research group, he works extensively with the research and consulting firm’s vendor, service provider and end-user base. This article first appeared on the Gartner Blog Network, where Kostoulas is a regular contributor.
Like what you see? Make sure you're getting it all
Accounting Today is a leading provider of online business news for the accounting community, offering breaking news, in-depth features, and a host of resources and services.