As Senior Vice President for Customer Segment Growth and Engagement within U.S. Cards Marketing team, Nick Gambale leads the Marketing and Communications for the EMV Chip migration across Citi Branded Credit Cards.� Through innovative marketing across multiple customer touch points, Mr. Gambale has helped Citi reach a leadership position in the US with the majority of the Citi Branded portfolio being chip enabled by end of 2014.� Additionally, Mr. Gambale is responsible for existing customer initiatives, including digital engagement, for Multiple Relationship Customers.� Nick is also the Recognition Chairperson for Citi�s Long Island City Campus.Mr. Gambale has a deep expertise in customer relationship strategy and credit card marketing with the delivery of customer driven programs across Credit Cards and Retail Bank.� Under Mr. Gambale�s leadership, these programs deepened customer engagement and affinity and led to higher sales, net promoter scores, and profitability.Mr. Gambale has 15 years of experience in Financial Services with past roles at JP Morgan Chase and Auriemma Consulting Group. He has held positions in various capacities, including channel management, product management, competitive benchmarking, and more.� Mr. Gambale holds a BBA in International Marketing from Pace University in NYC.Nick resides in Central New Jersey with his wife and two daughters.� In his spare time, he enjoys roller blading, cooking and spending time with his family.��
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