Richard W. Koch is a Senior Vice President in the newly created Operational risk Assessment Group at Realpoint, a Morningstar Company. His responsibilities include the analysis and ranking of residential mortgage and consumer loan servicing entities. Richard is responsible for evaluating a diverse group of servicers including conforming, nonprime, subordinate lien, reverse mortgage, master servicing and special servicing entities in addition to component servicers and third party industry vendors. Richard is also responsible for the development and publication of residential servicing criteria. As a Director in Standard & Poors Servicer Evaluation unit from 1997--]2011, Richard published the first Australian servicer reviews in 1999 and played a key role in the development of servicer rankings in Europe and Japan. In 2002, Richard developed and implemented SEAM (Servicer Evaluation Analytical Methodology), a web--based database for collecting and analyzing a wide variety of servicer performance metrics. SEAM provided a framework for performing periodic surveillance on servicers as well as a basis for recalibrating servicer criteria and identifying industry trends in real time. Richard developed peer and industry benchmarking products for the residential servicing industry as well as writing and publishing an in--depth analysis of residential servicer performance metrics on a semi--annual basis known as the Industry Spotlight Report. Richard is a frequent speaker and moderator on mortgage industry panels discussing current trends and topical issues in the mortgage servicing industry. Richard has authored numerous articles on topics ranging from the role of special servicers and offshore outsourcing to the robo-signing crisis. Prior to joining Standard & Poors in 1997, Richard held a management position with the RTC (Resolution Trust Corp.), overseeing the loan administration and asset disposition functions of a savings and loan in receivership. As an officer at Hong Kong and Shanghai Banking Corp. (HSBC), he developed and implemented a successful mortgage and consumer loan servicing program, and as an Assistant Vice President at National Westminster Bank USA (NatWest), he managed the loan administration group. Richard holds a B.A. degree in political science and communications from Queens College, City University of New York, and a J.D. Degree from Thomas Cooley Law School.
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