Scott Tanguay is an Executive Vice President and manages Collections Operations for the Global Consumer franchises in North America. He is responsible for Collections supporting the Cards, Auto, Mortgage, Student Loans, Retail and Consumer Finance branch businesses. Scott is also responsible for Global Collections and Loss Mitigation Strategy. In this capacity he works directly with Global Risk Management and Regional Collections heads in sharing best practices and leading operational execution.Scott joined Citigroup in 1992 on the phones as a Collector and has 18 years of financial services experience within Citigroup, including managing Business Planning & Analysis, Recovery Operations and National Cards Collections operations. He transferred from the Florence, Kentucky office to Kansas City, Missouri to head up the Recovery function in 2000, and was named National Collections Director in 2003. In October of 2005 he assumed responsibility for Collections Operations for the North America Consumer businesses. Scott is a native of Wisconsin and received his Bachelors of Science in Finance from Xavier University.
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