The difference between a rhetorical question and a survey question is someone answers. Before we find out what type of question my title is, here’s why I posed it. Firms find about how other firms operate in a number of ways. It might be from contact with partners in other firms; via membership in groups, organizations, or societies; by hiring consultants; or possibly by reading about other firms in professional publications.

The decision on whether to implement a firm change, especially a strategic change, is usually made by the managing partner or at an executive committee or partner meeting. The discussion and implementation of strategic and important operational changes are often covered at the firm’s annual retreat, sometimes with the aid of a professional facilitator or consultant.

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