Exploiting technology to create new business value now trumps efficiency as the chief focus of information technology. Leadership and governance of IT in your firm must change in order to exploit new opportunities.The printing press changed the world, as did the telephone. We are currently in the middle of the Internet evolution. What worked five years ago no longer keeps up with client demands and internal requirements.

Our industry is part of an emerging global economy, and owners must understand how rapid changes will impact their firms. Concurrently, they need to document strategies and a plan to take advantage of the Internet in order to grow.

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