Cetrom deploys new tech to recover from outage

Following a week-and-a-half of downtime resulting from a security event, Cetrom has deployed artificial intelligence as well as three additional new technologies to protect their clients.

According to the latest statement from the cloud hosting provider that was acquired by Accounting Today, over the weekend of June 1, progress was made on bringing the systems back online in a measured fashion. The company’s back-up systems are now hosted on a completely separate network.

“As systems become available, we will be working directly with POCs [persons of contact] to share information,” the statement from Cetrom read. “One of the first things that will need to be done is that all users will need to change their passwords. We will be sending separate instructions directly to POCs on the new password requirements. Please access your email by visiting ess.barracudanetworks.com, while our engineers work to restore various elements of the network.”

The company continues to ask that customers do not call the support lines to “allow all engineers to focus on restoring the network.”

Cetrom said that it will send an update to customers at 5:00 p.m. Eastern time on Monday, June 3.

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