As many of you have already discerned by now, I spend a goodly piece of time in England, specifically because I work with the development office and president of my graduate college there on a new capital campaign that will affect women’s health issues worldwide.

In any event, I have tons of friends on the other side of the pond and we are constantly comparing the way things are done on each shore. The latest to-do involves how to make a complaint in the financial services world if you believe you’ve been wronged.

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