[IMGCAP(1)]In today’s highly competitive market, accounting firms need a way to compare themselves to their past performance, and that of similar companies, as a barometer of achievement.
Successful firms use a common set of strategic and operational key performance indicators, or KPIs, to accomplish this goal. KPIs can include any number of metrics useful to your firm, including billings by client, revenue growth, contribution rate, utilization rate, realization, deal close ratio, customer lifetime value and more.
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