The National Association of State Boards of Accountancy plans to celebrate the opening its new international call center in Guam with a ribbon-cutting ceremony next Friday.
The center will answer calls and provide support to CPA Examination candidates. Staff will handle U.S. and international calls for candidates who have questions regarding the examination process, including how to apply, what the related exam fees are, and when scores are released. Consumers will also have nearly 24-hour access to dial-in customer service.
Featured speakers at the May 6 ribbon-cutting ceremony on May 6 include Governor Edward J.B. Calvo, Guam Board of Accountancy Chairman John Onedera, NASBA board chairman Michael Daggett and NASBA executive vice president and chief operating officer Ken L. Bishop. A reception will follow at the Hilton Guam Resort and Spa.
“NASBA expanded in Guam to answer the demand and need for more call service coverage to CPA candidates,” Bishop said in a statement.
In addition to providing expanded service, the Guam Call Center is expected to offer an economic impact of over $6 million, including tourism, taxes and salaries. The upgrade in equipment for both the Guam Testing and Call Center will also provide an opportunity for NASBA and Prometric to collectively donate 35 computers to Guam's public school system.
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