NetSuite Upgrade Improves CRM, Billing Management

San Mateo, Calif. (March 4, 2003) -- Hosted accounting and customer relationship management software maker NetSuite Inc. has released its upgraded flagship product to include advanced billing capabilities and CRM features.

Highlights of NetSuite 9.5 include advanced billing, ad-hoc reporting, customer data mining and segmentation tools, an advanced expression builder, which allows users to create complex criteria using search expressions of “and,” “or” and “not “across any combination of fields; and patent pending, no-click e-mail integration. NetSuite 9.5 is also available at no extra cost to subscribers.

The latest version also includes “no-click” e-mail integration for systems such as Microsoft Outlook, Lotus Notes, Yahoo! Mail, and America Online; as well as over 250 customer requested enhancements.

“At the core of these enhancements is executives being able to manage more effectively and ask things like ‘What are my sales, orders, my bank balance?’ without having to make so many calls to get this information,” said NetSuite president and chief executive Zach Nelson. “The dashboard gives them the platform to know why things are going on and also to work out ‘what if’ scenarios in most aspects of their business.”

-- Seth Fineberg

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