Washington (March 14, 2003) -- The National Taxpayer Advocate has developed a new Internet-based program for submitting systemic problems and suggestions to improve tax administration.  The program provides another way for taxpayers to make suggestions or bring issues to the attention of IRS management.  


  “This new Systemic Advocacy program provides the Taxpayer Advocate Service with an innovative approach to evaluate, analyze and pursue ideas from multiple internal and external sources,” said National Taxpayer Advocate Nina E. Olson. “Our distinctive role in the area of advocacy for taxpayers affords us the opportunity to resolve issues from a global viewpoint and use new methods to find solutions to repetitive, systemic problems.” 


Created in May 2002, the Taxpayer Advocate Service Office of Systemic Advocacy has been providing oversight and direction for identifying, analyzing systemic, procedural and operational problems.  The office assesses methods that will help create solutions to repetitive long-standing issues within the IRS.


Suggestions and issues can be communicated to the Taxpayer Advocate Service Office of Systemic Advocacy by e-mail at systemic.advocacy@irs.gov, by sending the information via the Internet at www.irs.gov/advocate/index.html.  As in the current system, with the new Web-based procedure, no taxpayer information is to be included in issues submitted.  Issues should focus on systemic problems, not individual taxpayer cases.


-- Electronic Accountant Newswire staff



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