Orlando Ayala became a person of importance in the accounting software business last year when he took over as the chief operating officer of Microsoft Business Solutions, which markets the Axapta, Great Plains, Navision and Solomon lines. He also continues in his role as senior vice president of the Small and Midmarket Solutions & Partner Group, the group that runs Microsoft's channel programs, and now operates within MBS. Ayala was asked about his roles in an interview conducted by Accounting Technology editor Bob Scott at Microsoft's Convergence user conference in San Diego in March.

What are the important changes that have been made since you become COO of Microsoft Business Solutions?

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