Paychex introduces new voice feature

Paychex announced Paychex Voice Assist, a new voice feature for its Paychex Flex SaaS solution that allows for hands-free functionality for payroll processing.

Working through any Google Assistant-compatible device — whether smart phone, smart watch, smart speaker or smart TV — Paychex Voice Assist uses the sound of a verified user's voice to do things like starting a pay period or acting on one already in progress, applying standard pay, making adjustments, reviewing totals, and submitting payroll for processing. Admins can also receive real-time notifications with payroll data insights, review and adjust hours and pay rates, and submit checks for payday.

To address possible security concerns, the software is built with a layered authentication approach that includes a secure voice pin, voice match technology, and account lock checkpoints as Paychex Flex users engage with the Google Assistant technology to ensure proper verification. To help prevent fraudulent activity, the feature is only available to run payroll for existing employees that have been set up in Paychex Flex.

"At Paychex, we're constantly monitoring data, market challenges, and consumer technology trends to innovate to meet the needs of our clients," said Tom Hammond, vice president of corporate strategy and product management, in a statement. "Paychex Voice Assist was created to drive efficiency, empowering business leaders to manage payroll within seconds from anywhere and at any time."

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Technology Payroll software Paychex
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