When you mention "soft skills" training, many accountants roll their eyes and discount the importance of such efforts. This may appear to be a reasonable reaction, but is it good business? If you think for a moment, the answer is that it is not.
Your clients assume - in most cases correctly - that you have the technical skills required to perform your job duties, but members of your firm must continually prove that they have the soft skills necessary to continue the relationships with those same clients.
Register or login for access to this item and much more
All Accounting Today content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access