Upgraded CRMBest Software has released Version 5.7 of its customer relationship management software, Accpac CRM. Among the improvements are a new document library that lets users share up-to-date corporate documents, such as presentations, templates and the like, with all system users, keeping them all on the same page, as it were.

The new edition also has improved integration with Microsoft Outlook, including enhanced e-mail filing and automatic scheduled synching of contacts, tasks and appointments. There are also new built-in stand-alone product, quote and order entry capabilities for users that haven't implemented an integrated order management and inventory control system. The Web Services interface has been significantly upgraded to allow businesses to create sophisticated integrations with Web-deployed and LAN-based business management applications, so that specific elements of Accpac CRM can be called on by other applications.

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