Survey: 95% of IT Projects Deemed Unsatisfactory

Nearly 95 percent of information technology departments are delivering IT projects either late or below satisfaction, according to a recent study by the Info-Tech Research Group. The companies that participated in the survey listed unrealistic time frames, inadequate staff and poorly defined project scope as the top three reasons for the poor response. As a result, just 11 percent of those polled view technology as a "strategic weapon." "While 95% is a high percentage, it is sobering that this number is not surprising to many business leaders," says Frank Koelsch, executive vice president of Info-Tech Research Group, based here. "The fact that almost every IT department is failing on some of their projects is both a major contributor to, and a major symptom of, the misalignment of business and IT." The poll included responses from 1,400 midsized companies throughout the U.S., Canada and the U.K.