Tax pros: The IRS may be calling you

The Internal Revenue Service may randomly phone tax professionals for a survey between Nov. 27 and Jan 19, 2024.

"This is not a scam. Please don't hang up," the agency said in an announcement about the survey. "Responses will help the IRS improve services to the tax pro community and the taxpayers they serve."

Practitioners will be contacted Monday through Friday, 8:30 a.m. to 6:30 p.m. local time. Caller ID will show a Kansas City area code (816).

The survey will be conducted by ICF, an independent research firm hired by the IRS, and will take some 20 minutes to complete. Topics include e-filing, due diligence requirements, data security and electronic document submission. Responses are anonymous and confidential, and tax pros will not be asked to provide any personal info about themselves or their clients.

For more information or questions, email TaxProfessional@icfsurvey.com or call (888) 504-6387.

IRS headquarters
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