Workflow at its simplest is the movement of documents and tasks through a work process. The concept of workflow is not native to information technology. However, workflow is an integral part of document management and imaging. With this said, are your firm's processes efficient, and do they take advantage of available technologies and team members' skills?While firms utilize many processes, they often don't incorporate any accompanying standards. And if they do, there is little adherence to them.

For the purposes of this discussion, let's consider three processes that all firms utilize:

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