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The IRS has been offering live chat applications and automated chatbots, but their incorrect answers could prompt taxpayers to file incorrect tax returns.
June 22 -
The Internal Revenue Service's process for referring taxpayer inquiries to other business units can lead to delays and lost referrals, according to a new report.
June 22 -
The Internal Revenue Service had to hire over 2,000 employees after reducing its workforce last year by nearly a third, according to a new report.
June 15 -
The Treasury Inspector General for Tax Administration report highlighted a practice that contributed to the departures of high-ranking IRS officials.
June 8 -
The procedures need fixing after the IRS approved potentially ineligible tax professionals, including some with a criminal history or uncertain citizenship.
June 1 -
The Internal Revenue Service received approximately $3.2 billion in unidentified payments from fiscal years 2022 through 2024.
May 26 -
The Internal Revenue Service increased overtime hours and pay for its employees after extensive staffing reductions and last fall's government shutdown.
May 18 -
The Internal Revenue Service has improved its ability to flag returns for signs of identity theft, adjusting its filters to reduce false positives and spot fraud.
May 18 -
Tax delinquency is increasing among federal government employees as well as retirees, according to a new report.
May 11 -
The Internal Revenue Service sometimes backdated tax penalty approvals in at least seven cases involving syndicated conservation easements, according to a new report.
May 5 -
Small businesses that don't qualify for a payroll tax break are still receiving it, despite the IRS's efforts to stop them, according to a new report.
April 20 -
The Internal Revenue Service rarely penalizes taxpayers who have high balances in foreign bank accounts and fail to file the proper forms, according to a new report.
April 14 -
IT hygiene; final tally; movements in the U.S. dollar; and other highlights from our favorite tax bloggers.
April 14
Matters Editorial -
Over 1,000 IRS employees owe more than $8 million for not complying with the terms of a program that helps them repay their student loan debts.
April 7 -
The percentage of IRS employees who work from home plummeted from 65% to 25% last year after President Trump ordered federal employees to return to in-person work.
April 6 -
For tax years 2023 and 2024, 45,386 returns claimed about $172 million in tax credits that ITIN holders were not eligible to receive.
April 1 -
The Internal Revenue Service canceled contracts as part of the federal effort to reduce overall spending — but the effect it will have on taxpayer services is yet to be seen.
March 30 -
A recent study by the Treasury Inspector General for Tax Administration found that the IRS has spent $15.7 billion of the $26 billion remaining from the 2022 Inflation Reduction Act.
March 27 -
The IRS has been examining only a tiny fraction of tax filings from large partnerships due to staffing shortages and other resource constraints.
March 24 -
The Internal Revenue Service vastly overstated the projected costs of operating the free tax prep program before terminating it, according to a new report.
March 23















