Customer service

Starting May 13, only individuals who already have a SSN or ITIN will be able to request an Employer Identification Number.

The provider of expense management auditing software is expanding into audits of supplier invoices and contract compliance using artificial intelligence.

The new platform suggests ways to streamline and automate processes in areas such as finance and accounting, marketing and procurement.

Chung brings experience from eBay, Apple and PayPal to the payments and invoicing provider.

Accountants should expect to see an uptick in digital payments in the coming year.

Student loans can now be used to verify a user's identity.

The American Institute of CPAs is asking the Internal Revenue Service to rethink its proposed changes to the tax transcript process, contending they would delay the process of getting copies of old tax returns for clients.

In its annual report, the advisory committee cites the burdens of tax reform on the service.

The House Ways and Means Oversight Subcommittee held a hearing Wednesday on the Internal Revenue Service’s online taxpayer authentication efforts after a string of security breaches in recent years.

The Internal Revenue Service is planning to update its user agreement for taxpayers and tax professionals accessing its e-Services applications online in an effort to improve security.