Natural disasters. Infrastructure failure. Supply chain disruption. Pandemics. Ransomware. Each of these represent single point of failure for most businesses. Without access to the data and tools used for day-to-day operations, many companies find themselves unable to operate for extended durations, putting productivity, profitable and talent retention at risk. Business Continuity is the tactical plan used to ensure any business disruption is minimized.
Business continuity relies on one item: a Plan. Even a basic outline is better than scrambling to figure out how to keep the business healthy. Developing the answers to these 3 questions before calamity strikes are the beginning of the journey:
- How do we communicate with our customers and staff when the office or job site is not available? (Communication portability)
- How are you assured that your critical business data is intact, available, and secure? (Data protection and availability)
- How do we access our tools and data if we are unable to come to the office or job site? (Practice management accessibility)
By answering these questions, along with a solid risk assessment and business impact analysis, you will be assured the ability to resume operations as soon as possible following most disaster scenarios.