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The art of boss managing?

October 7, 2010

A new book by generational guru Bruce Tulgan of RainmakerThinking explores the phenomenon of “managing up” and how undermanagement hurts the bottom line of any organization.

Tulgan, who has been conducting workplace research since 1993, said nine of out of 10 employees in the workplace today do not get enough basic direction and support from their bosses. Nine out of 10 leaders, managers and supervisors in the workplace “undermanage” their employees. As a result, most employees do not have sufficient time with their immediate supervisor to discuss the following:

1) Clear expectations for the employee’s performance.

2) How to obtain and use the resources necessary to meet expectations.

3) Regular candid feedback about the employee’s performance.

4) Appropriate recognition and reward for the employee’s work.

Undermanagement ultimately contributes to unnecessary problems, underutilized resources, diminished quality and productivity, as well as a wide range of personnel problems.

As a result, Tulgan addresses what employees can do about the problem in his new book, “It’s Okay to Manage Your Boss: The Step-by-Step Guide for Making the Best of Your Most Important Relationship at Work.”

“What managers are looking for in an employee is one who basically manages him or herself. The problem is that if you are not the boss, you need direction and feedback from the person who is. The way to seem like that magical employee who manages him or herself is actually to engage skillfully in the art of boss-managing.

In the book, Tulgan uses real stories from the real world and offers step-by-step techniques on how to do this.

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