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Plante & Moran reached capacity at our downtown Grand Rapids, Mich., location two years ago.

Client retention is the No. 1 issue facing accounting firms today. Firms are trying to protect their most profitable clients from the pressures of new business challenges and various threats that weren't even on their radar screens just two years ago.

Ben Franklin is credited with saying that the only sure things in life are death and taxes, so there's probably not going to be a way to make the payroll application pleasant. But the right software or service provider can make a big difference in both your clients' experience and your practice. There's no big secret - it's just a matter of helping your clients match their needs with the cost and capabilities of the available solutions.

ARIZONA

At last count, 11 parties have submitted amicus curiae briefs to the U.S. Supreme Court as it considers whether to hear an appeal from the First Circuit decision in the highly charged Textron case, which centers on a corporation's tax accrual workpapers.

A flood of enacted and proposed legislation and regulations is making the international tax arena one of particular interest to CPAs and their clients.

COURT RULES IN FAVOR OF IRS AND FREE FILE ALLIANCE

NETSUITE OFFERS CHANNEL PROMOTION FOR ERP VARS

With the availability of lower-cost offerings, and a userbase more educated about what business intelligence is and can do for them, BIis becoming an understandable, usable and affordable initiative for small tomidsized businesses and CPA firms.

Many CPAs wade into personal financial planning because it's a natural progression of their role as a trusted advisor and a compelling expansion of their tax and accounting services - not to mention an additional revenue stream.