Audit committees, CEOs and CFOs are demanding more from the internal auditors function than ever before, according to a new report.
The report from Korn/Ferry International and the Institute of Internal Auditors Audit Executive Center indicates that todays chief audit executives need broader experience, more business acumen and other key leadership skills to be effective in this dynamic economic environment.
According to the study, entitled License to Lead, internal auditing is increasingly being perceived and utilized as a business function that can help save money, eliminate inefficient business practices and ameliorate risk.
You need systemic thinking, the ability to connect the dots and understand the implications and consequences of business decisions in order to utilize resources in the most effective way, said Connie McDaniel, CAE at the Coca-Cola Company.
Brian Worrell, CAE at GE, concurs. You need to know what its like to run a business and make all the decisions and operational trade-offs leaders make every day.
CAEs and audit committee members interviewed for the study also indicate that organizations operating in this challenging business climate increasingly require a CAE who takes ownership of identifying and understanding business risks. CAEs must also understand the importance of streamlining operations and maintaining adequate controls in the midst of a fragile global economy.
Already steeped in risk identification, internal auditing is increasingly beneficial to strategic transformational initiatives, explained Kelly Barrett, CAE for Home Depot. I believe that audit committees are starting to see how big a role internal auditors can and should play in helping an organization get it right on the front endespecially when an organization is undergoing significant change.
The License to Lead study emphasizes that given their critical role in providing insight to management and the board of directors, CAEs must be able to deliver a clear and concise message. Participants of the study indicate that todays board expects CAEs to speak frankly and transparently, with a high degree of comfortable representing the facts and circumstances without concern about politics or personal perceptions.
Along with strong communication skills, todays CAE must have exceptional technical skills, a strong grasp of risks and control and a deep understanding of how these risks impact the bottom line. Certification is still required in many organizations but more and more senior leaders are looking for broad experience that supplements those certificates.
For example, Raytheons Larry Harrington attributes his success as CAE to his lengthy and varied resume. In his 35 years in the corporate world, Harrington, who is a CIA, has spent time in several industries in a range of executive roles. He has been a vice president of human resources, operations, and finance, as well as CAE at three companies. You sometimes learn more about internal auditing when you leave internal auditing than when you are in internal auditing, Harrington said. And when you come back, you come back a very different person when you understand the business.
Finding and retaining highly skilled talent for internal audit roles has not been an easy task over the past decade, according to License to Lead. The term audit scares away many talented young professionals who might otherwise have found the role enticing and rewarding, both in terms of professional growth and future career potential. A successful CAE can sell the value of the job to high-potential talentand must do that in order to transform internal auditing.
I think internal auditing is a great learning ground and we dont do enough to promote the breadth of experience you get working there, said Carman Lapointe, CAE of the International Fund for Agricultural Development based in Rome. Lapointe was recently appointed under-secretary-general for Internal Oversight Services (OIOS) at the United Nations.
Internal auditing has been heavily impacted by a decade that included financial and corporate turmoil. High-profile corporate scandals have put the CAE squarely in the spotlight on ethical corporate behavior. As a result, participants of the study said CAEs must demonstrate the utmost integrity as they work closely with the audit committee and management, while also maintaining the necessary independence.
If CAEs agree on anything, according to License to Lead, it is the need for courage under fire, particularly in the heightened risk environment that is impacting global organizations. In the face of tremendous pressures, CAEs must steadfastly do the right thing. You must be a person who is willing to stand up alone, when things arent going right, and communicate the message in a timely fashion, said New York Life's CAE Mark Arning. It takes someone who is willing to do the right thing for the company and put their own career on the side.
License to Lead: Seven personal attributes that maximize the impact of the moist successful chief audit executives is available from Korn/Ferry International and the IIA at http://www.kornferryinstitute.com/about_us/thought_leadership_library.php or http://www.theiia.org/guidance/benchmarking/gain/knowledge-services/.
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