Firms of all sizes want to provide the best services to their clients while running a tighter ship. To analyze the firm's data and help achieve these goals, many are turning to data mining tools and software systems."We had been seeking a program to assist us in analyzing and reviewing all the results of our practice. We were looking for something not really report-driven, but more on an analytical basis. Last December we approached a consultant to just write it for us, because up to that point [we felt] nothing existed," said Joyce Kalstein, assistant controller at the 75-person, Princeton, N.J.-based CPA firm The Mercadien Group. After reviewing a number of services, Kalstein said that her firm uncovered Dynamic Software Solutions International's eAnalytics Portal, and they couldn't be happier.

"Really, it's impressive," said Kalstein. "It really is state of the art, giving us the ability to manipulate and review and analyze literally any kind of data within our source program."

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