Washington (Jan. 23, 2004) -- The Internal Revenue Service, the Treasury Department and the Office of Management and Budget unveiled a series of measures aimed at making it easier for taxpayers to use the Free File program, an effort aimed at increasing the number of taxpayers who file electronically, which officially kicked off its second year this week.
Tax software companies participating in the Free File Alliance this year agreed to “fully and clearly disclose” their customer service options and to make it clear on forms and schedules that taxpayers aren’t obligated to purchase any fee-based services, such as individual retirement accounts or refund anticipation loans. Companies will also guarantee the accuracy of calculations made by their software and will pay any IRS penalties and interest incurred as a result of a miscalculation.
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