Expensify, Certify, TriNet Expense and Concur were named the leading expense management tools in the latest report by business software review platform G2 Crowd ranking 15 products.
The four solutions were named “leaders” for garnering both strong customer satisfaction scores and attaining a large market presence within G2’s Grid.
The Fall 2015 Grid is based on more than 1,000 reviews written by business professionals and features the four quadrants of Contenders, Leader, Niche and High Performers. Categorization is based on customer satisfaction reported by users and vendor market presence—determined from social and public data. Of the roughly 70 products listed in G2 Crowd’s expense management software category, the ranked products each received 10 or more reviews to qualify for inclusion on the Grid.
Elsewhere on the Grid, ExpenseWatch, Nexonia Expenses, UNIT4 Travel & Expenses and Journyx earned high performer status by receiving strong customer satisfaction scores and smaller market presence scores.
Cerify attained the highest overall satisfaction score and Concur had the highest overall market presence score.
The Fall 2015 Grid also reveals that the top six expense management products are deployed exclusively on the cloud and expense management products have an above-average ease-of-use rating of 86 percent satisfaction. These solutions also boast a high rate of adoption of above the 80th or 90th percentile for most products.
Across all solutions, reviewers also reported that the product they use meets their requirements at an average of 86 percent and that they were 82 percent likely to recommend that product.
The latest Grid report also represents the reviewer size segments of small business, mid-market and enterprise.
More information on these rankings and how to purchase premium research from G2 Crowd is available on their website.
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