Intuit is helping taxpayers in Alabama after errors were uncovered in its state income tax software that led some taxpayers to inadvertently overpay or underpay their taxes.
The company is working with Alabama’s Department of Revenue on an outreach effort after errors were found in Intuit’s TurboTax Alabama state tax software. The company said the errors mostly occurred in uncommon tax situations and have now been fixed. Intuit is helping Alabama taxpayers amend and resubmit their state tax returns so they can claim an additional refund or pay any balance that may be due.
“Each year, Intuit helps millions of taxpayers and tax professionals successfully file complete and accurate tax returns,” said Intuit vice president Bob Meighan in a statement Wednesday. “Any error is important to us and our customers can rest assured that we’ll work diligently to resolve it. Intuit takes responsibility for the accuracy of our tax products. As part of our continuous quality assurance process, when we discover an error we take the necessary and appropriate steps to resolve it. We stand behind our Accuracy Guarantee and will reimburse TurboTax customers for penalties or interest.”
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