After re-opening operations on Oct. 17, the IRS said in an email to tax professionals Friday that its employees are reporting back to work, and the agency is assessing the impact of the 16-day shutdown on its national operations.

“At this point, we know we received a large amount of correspondence during the closure,” the IRS said on its Web site. “We know there will be a substantial increase in demand for our phone services and many other operations. On Oct. 17, we started reopening our phone lines and our Taxpayer Assistance Centers, both of which will take time to ramp up to normal operating status. In addition, other business operations have started resuming, including the processing of billions of dollars of refunds for individuals and businesses and honoring transcript and authorization requests from third parties.”

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