The Internal Revenue Service’s Office of Appeals has improved its handling of collection due process cases, but there are still instances where taxpayers were not provided with their right to a hearing, according to a new report.

The Treasury Inspector General for Tax Administration found that the IRS’s Appeals Office has generally been improving its procedures since the last time it was inspected. The office has been classifying taxpayer requests properly and ensuring that the expiration dates for the statute of limitations on tax collections are no longer being improperly extended.

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