The Internal Revenue Service received a double barrel of criticism from Treasury Department watchdogs for not validating the amount of savings it claimed it would generate from various taxpayer service projects, and for laxness in security.
The Treasury Inspector General for Tax Administration issued two reports on the IRS shortcomings. In one report, TIGTA said the IRS had estimated it would achieve more than $160 million in savings on taxpayer service in fiscal 2006 and 2007 from various re-engineering and improvement projects, as well as from efficiency initiatives. That was supposed to make up for cuts in funding for taxpayer service.
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