Internal Revenue Service Commissioner Mark W. Everson has announced the selection of a new chief human capital officer and a new chief of agency-wide shared services.Robert Buggs has served as the agency’s deputy chief human capital officer since 2004, though he has more than 15 years of experience with the IRS, working in areas ranging from labor relations to the Taxpayer Advocate Service. He has shared program oversight and responsibility for formulating and implementing human capital strategies, policies and programs for more than 100,000 IRS employees.

Jim Falcone has more than 33 years of IRS experience, managing operations support programs at the field and national levels. As chief of shared services, Falcone will lead an organization that develops procedures and implements policy for the IRS’s internal real estate and facilities management, diversity programs, and personnel, procurement and customer support activities. 

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