The Internal Revenue Service will survey nearly 50,000 taxpayers this month to help the agency improve the way it provides taxpayer services.
The Opinion Survey of Taxpayer Resources and Services will be sent to 40,000 taxpayers as part of the Taxpayer Assistance Blueprint, a multi-year effort by the IRS to review its customer service operations and form plans for improvements. Another survey of 10,000 taxpayers will help the IRS determine the effectiveness of its forms and publications.
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