IRS National Taxpayer Advocate Nina E. Olson delivered a report to Congress on her main priorities for the coming fiscal year, and at the top of the list is improving taxpayer services.
Olson thinks the Taxpayer Assistance Blueprint published by the IRS in April is just a first step in improving services. She also wants to ensure that taxpayer rights are protected in the IRS's private debt collection initiative. The House Ways and Means Committee voted to repeal that initiative this week.
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