The Internal Revenue Service alerted tax professionals Tuesday that over the next five weeks, it will send letters to some users of its online e-Services products informing them they will either have to go online or call the e-Services e-Help Desk to validate their identities, as part of the IRS’s battle against identity theft.
The letters will go to those e-Services users who can access the IRS’s Transcript Delivery Service and who have been active within the past year, the IRS noted. The IRS restored the online Get Transcript service this year with improved authentication procedures after taking it down last year once it discovered that identity thieves had used it to access hundreds of thousands of tax returns.
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